Website Terms of Use

  1. About these terms of use

    1.1. Wellbub is the trading name of WELLBUB PTE. LTD. We are a company registered in Singapore under number 202336883D, Our registered office address is 7500A BEACH ROAD, #04-326, THE PLAZA, SINGAPORE (199591).

    1.2. We run an online directory of providers of pre-natal and post-natal services. We refer to the providers of those services as “service providers”. We refer to the users of those services as “parents”.

    1.3. These terms of use, together with our privacy and cookies policy and (where applicable) our terms and conditions for service providers, form the terms and conditions that apply whenever you use our website, either as one of our registered users or simply as someone visiting the site.

    1.4. By using our site, you confirm that you accept these terms of use and agree to keep to them. You should therefore read these terms of use carefully before you start to use our site. You may wish to print off a copy of these terms of use so that you can refer to them in the future if necessary. If you do not agree to these terms of use, you must not use our site.

    1.5. We keep all of our terms and conditions under review and may make changes to them from time to time, including these terms of use. Please therefore check these terms of use from time to time to take notice of any changes we made, as these are binding on you.

    1.6. Where there are differences between this version of our terms of use and any previous versions, this version will apply (except where they say otherwise).

  1. Accessing our site

    2.1. We regularly update our website and therefore its content will change from time to time. Any of the content on our website may be out of date at any given time and we are under no obligation to update it. We do not guarantee that our website, or any content on it, will be complete or accurate.

    2.2. We do not guarantee that our site, or any content on it, will always be available or will never be interrupted. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if our site is ever unavailable for any reason.

    2.3. You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for making sure that everyone who gets access to our site through your internet connection knows about and will comply with these terms of use and other applicable terms and conditions.

  1. Your account and password

    3.1. If you set up an account with us and are provided with a username, password or any other piece of information as part of our security procedures, you must keep that information confidential. You must not reveal it to any third party.

    3.2. We can disable any account, username, identification code or password at any time if, in our reasonable opinion, you have failed to keep to these terms of use.

    3.3. If you think or know that anyone, other than you, knows your password or has accessed your account you must tell us as soon as reasonably possible

  1. Important notice – directory information disclaimer

    4.1. We provide the content on our site for general information only. We do not give medical or professional advice, the content of our site does not constitute advice, and so you should not rely on it. You should get professional or specialist advice before taking, or deliberately not taking, any action on the basis of the content on our site.

    4.2. Although we make reasonable efforts to keep the information on our site up to date, we do not guarantee that the content on our site is accurate, complete or up to date. Mistakes, such as inaccurate or out of date information, may sometimes happen. We will not be responsible for any loss, damage or inconvenience caused as a result of any mistake on our website.

    4.3. The directory part of our website, and all information on it, is only an online directory of service providers registered on our site. We take reasonable steps to verify the identity of all of our service providers. However, their details and the content of their profile pages (including but not limited to their expertise, experience, credentials, previous client stories, qualifications, professional memberships, etc), as well as the content of any communication by service providers using our website, are provided by the service provider alone. We do not verify, certify, recommend, endorse, approve or refer you to any service provider, their services or any of the information or content they provided or publish on our website. Our subscribers are solely responsible for their own information and we are therefore not liable for its accuracy or suitability for you. We will not be liable to you for any loss, damage (even if it could have been expected) or otherwise arising in connection with you relying on any service provider’s advice or information.

    4.4. Our directory is not intended to replace medical advice or the advice of any other healthcare professional. It is simply a directory for parents to connect with various service providers. We will not be liable for any decisions, advice, diagnoses, recommendations or any other actions of, or services provided by, the service providers listed on our website. We will also not be liable for any action you take, or fail to take, as a result of such services by the service providers.

  1. Acceptable use policy

    5.1. You must not use our website in any of the following ways:

  • In any way that breaks any relevant local, national or international law or regulation that applies.

  • In any way that is (or is intended to be) unlawful or fraudulent, or has any unlawful or fraudulent effect.

  • In any way that harms, or could harm, minors (people under 18).

  • To send, knowingly receive, upload, download, use or reuse any material which does not meet our content standards.

  • To send, or help in sending, any unsolicited or unauthorised advertising or promotional material (spam).

  • To knowingly send or upload any data or material that contains viruses, Trojans, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or computer code designed to damage the usability or functions of any computer software or hardware.

    5.2. As a parent using our website (or any other type of visitor to the website), this site is for personal use only by those wanting to use the services of a service provider. You must not use our site for commercial purposes, including contacting service providers to promote your goods or services.

    5.3. From time to time we may provide interactive services on our site. If we do provide any interactive service, we will give you clear information about the kind of service we offer, if it is moderated (overseen and monitored) and what form of moderation is used (including whether it is human or technical). If we do moderate an interactive service, we will normally let you know how to contact the moderator if you have any concerns.

    5.4. All content which you contribute to our website, including during communications you have over our website, must:

  • Be complete, accurate, truthful and up to date (where they state facts).

  • Be genuinely held (where they state opinions).

  • Comply with all relevant laws and regulations that apply.

    5.5. All content which you contribute to our website, including during communications you have over our website, must not:

  • Contain any material which damages a person’s reputation.

  • Contain any material which is obscene, offensive, hateful or inflammatory.

  • Promote sexually explicit material.

  • Promote violence.

  • Promote discrimination based on race, sex or gender, religion, nationality, disability, sexuality or age.

  • Break, limit or undermine any other person’s copyright, database right, trademark or other intellectual property right.

  • Be likely to deceive any person.

  • Breach any legal duty you owe to a third party, such as a duty under a contract or an obligation to keep anything confidential.

  • Be threatening or abusive, invade another's privacy, annoy or inconvenience anyone.

  • Be likely to harass, upset, embarrass, alarm or annoy any other person.

  • Be used to impersonate any person, misrepresent your identity or misrepresent an association with any person.

  • Give the impression that they come from us, if this is not the case.

  • Support, promote or help with any unlawful or illegal act.

  1. Uploading content to and using our website

    6.1. Whenever you upload content to our website, or contact other users on our website, you must abide by the requirements of our acceptable use policy.

    6.2. We will not be responsible, or liable to any third party, for any content posted by you or any other user of our site.

    6.3. We can remove any content you post on our site if, in our opinion, it does not meet the content standards set out in our acceptable use policy.

    6.3. The views expressed by other users on our site do not represent our views or values.

  1. Intellectual property rights

    7.1. Intellectual property rights give a person or company the exclusive right to use their own creations, plans, ideas or other creative production and intangible assets (for example, goodwill) without the worry of competition, at least for a specific period of time. Intellectual property rights include copyrights, patents, trademarks, trade secrets, business names, rights in designs and rights to inventions.

    7.2. We own or have permission to use all intellectual property rights in or in connection with our services, our directory and website, and all content (text, graphics, logos, images, video, audio file, software and so on) included in the website. Those materials are protected by
intellectual property laws.

    7.3. You may print, reproduce, copy, distribute, store or reuse content on our website only for personal or educational purposes without permission, unless our website or the law states otherwise. For any other use or purposes you will need to request and receive our express permission in writing in advance of such use. In all cases, you must always acknowledge us (and any identified contributors) as the authors of content on our site.

    7.4. You must not systematically copy content from our website to create or compile any form of collection, compilation, directory or database, unless we have given you express written permission to do so in advance of such use.

    7.5. Any content you upload to our website will be considered as non-confidential and non-proprietary, and by uploading it to our website you give us the right to use, copy, distribute and publish that content for any purpose. We also have the right to reveal your identity to any third party claiming that any content posted or uploaded by you breaks their intellectual property rights or their right to privacy.

  1. Limit of our liability

    8.1. Nothing in these terms of use limits or removes our liability for death or personal injury caused by our negligence (or the negligence of our employees, agents or subcontractors) or by fraud or fraudulent statements or actions.

    8.2. To the fullest extent allowed by law, we will not be liable to you for any loss or damage (including for any loss of business, profit, sales, revenue, business opportunity, goodwill, reputation, anticipated savings or any other direct or indirect losses), even if it could have been foreseen, arising in connection with you using (or being unable to use) our services or our website or you relying on the content included in the directory.

    8.3. Except for liability under clause 9.1 above, our total liability to you under or in connection with the contract is limited to the subscription fees you have paid to us.

    8.4. To the fullest extent allowed by law, we exclude all statements, promises, assurances, guarantees and implied terms (including, but not limited to, those shown on websites and in marketing material, adverts, brochures, communications and so on) that may apply to our website or any content on it and are not set out in the contract.

    8.5. We use reasonable skill and care to make sure that our website is free from viruses and other malware, but we have no liability for any loss or damage arising from a virus, other malware, hacking or any other harmful material or event that may damage or disrupt your hardware, software, data or other material as a result of you using our website (including downloading any content from it) or any other website referred to on our website.

    8.6. This clause will continue to apply after any contract between you and us ends.

  1. Suspension and termination

    9.1. If we decide that your use of our site does not keep to our terms of use, we may take whatever action we consider appropriate, including any or all of the following.

  • Temporarily or permanently withdrawing your right to use our site, without giving you notice.

  • Temporarily or permanently removing any material or contribution you have posted or uploaded to our site, without giving you notice.

  • Give you a warning.

  • Recover all our costs (including, but not limited to, reasonable administrative and legal costs) that have arisen as a result of you breaking the website terms of use.

  • Take legal action against you.

  • Give law-enforcement authorities any information they reasonably need.

  • Take any other action we think is necessary.

    9.2. We will not be liable for any action we take in response to you not adhering to our terms of use, and we may take any lawful action we consider appropriate.

  1. Viruses

    10.1. We take reasonable steps to make sure that our website is free from viruses and other malware, but we have no liability for any loss or damage arising from a virus, other malware, hacking or any other harmful material or event that may damage or disrupt your hardware, software, data or other material as a result of you using our website (including downloading any content from it) or any other website referred to on our website.

    10.2. You are responsible for making sure your information technology and so on allow you to get access to our site. You should use your own virus-protection software.

    10.3. You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not try to gain unauthorised access to our site, the server our site is stored on or any server, computer or database connected to our site. You must not attack our site with a denial-of-service (DoS) attack (an attack intended to make a system, service or network unusable by flooding it with traffic or information). Breaking this clause may be a criminal offence. We would report the matter to the relevant law-enforcement authorities and give them your name and contact details. You would also immediately lose your right to use our site.

  1. Linking to our site

    11.1. You must not establish a link to our site without our permission (which we can withdraw without giving you notice). You can ask for permission by sending an email to us.

    11.2. Any link you make to our site must not suggest that you are associated with us, or that you are approved or endorsed by us, if that is not the case. You will only be considered to be associated with us, or approved or endorsed by us, if we have specifically told you so in writing.

    11.3. Our site must not be framed (that is, displayed as part of another web page or browser window) on any other site.

    11.4. The website you are linking our site to must meet the content standards set out in our terms of use.

    11.5. If you want to use content on our site other than that set out above, please contact us.

  1. Third-party links and resources on our site

    12.1. Our website may contain links to other websites, including the websites of other service providers, Google reviews and affiliate links. Unless we have specifically said otherwise, those websites are not under our control. Our website having a link to another website does not mean that we endorse the linked website, its owner or the good and services they provide. We are not responsible for any content or information published on linked websites, and have no liability for any loss or damage arising from using a linked website or the goods and services provided by the operator of that website.

  1. General

    13.1. If any of these terms (or part of them) cannot be enforced, that term is considered not to be included in these terms of use, and this will not affect the remaining terms. This term will apply only in the country, state or jurisdiction where a particular term (or part of it) cannot be enforced.

    13.2. If you or we do not exercise any right under the agreement, this will not prevent that right from being exercised at a later date.

    13.3. Nobody except you and us has any rights to enforce its terms.

    13.4. These terms of use, your access to and use of our website and its content, and the provision of our services to you, and any dispute or claim arising out of or in connection with all such matters, its content or their subject matter shall be governed by and construed in accordance with the law of Singapore. The courts of Singapore shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these terms of use, your use of the website and its content, or their subject matter, and the provision of our services to you, save that we may enforce our rights in the courts of any jurisdiction having competence to issue an injunction directly enforceable against you.

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